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Frequently Asked Questions (FAQ's)

Please reach us at strikefirstdefense@gmail.com if you cannot find an answer to your question.

We accept all major credit cards and PayPal. 


We offer a 60-day return policy for all products. Please refer to our Returns page for more information.  Returns & Refunds 


Shipping times vary depending on location. Typically, products are shipped within 1-2 days after we receive your order details. Please refer to our Shipping page for estimated delivery times.  Shipping Policy 


Yes, we allow refunds or store credit for products you've receive that are damaged. If you choose a store credit, you will be granted store credit for the amount of your original purchase.  Returns & Refunds 


Before carrying a self-defense keychain, it’s important to understand the legal implications in your area. Some tools, like pepper spray or certain types of knuckles, may be restricted or require a permit. Make sure you are aware of the laws and regulations to avoid any legal issues. 


Strikefirstdefense advises travelers to review their airline’s policies before flying to ensure their safety items aren’t confiscated. Many airlines maintain a restricted items list, but you can usually bring your safety items in checked luggage. Always double-check with your airline to stay compliant and travel safely. For more information, please visit:    What Can I Bring? All | Transportation Security Administration  


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Strike First Defense

Charlotte, North Carolina USA

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